Welcome to Crowning the Starz Massage Therapy and Healing Services! We are dedicated to providing you with a peaceful and rejuvenating experience. To ensure the comfort and satisfaction of all our clients, we kindly ask that you review and adhere to the following office policies:

1. Appointment Scheduling:

   • All appointments must be scheduled in advance either through our website, by phone, or in person.
   • By Appointment Only.

2. Arrival Time:

   • Please arrive at least 10 minutes prior to your scheduled appointment time to allow for check-in, intake form and preparation.
   • Late arrivals may result in a shortened session to accommodate other scheduled appointments.

3. Cancellation Policy:

   • We understand that life happens, but we kindly request a minimum of 24 hours notice for any appointment cancellations or rescheduling.
   • Cancellations made less than 24 hours in advance may be subject to a cancellation fee.

4. Payment:

   • Payment is due at the time of service.
   • We accept cash, credit/debit cards, and other forms of electronic payment.
   • Gratuity Accepted and Appreciated

5. Health Considerations:

   • Please inform your therapist of any medical conditions, injuries, allergies, or sensitivities prior to your session.
   • If you are pregnant or have any specific health concerns, please consult with your healthcare provider before scheduling a massage.

6. Respectful Conduct:

   • We maintain a zero-tolerance policy for inappropriate behavior or language.
   • Clients are expected to treat therapists and fellow clients with respect and courtesy at all times. We take our license to serve the community very serious and will not comprimise for anyone.

7. Confidentiality:

   • Your privacy is important to us. All client information and discussions during sessions will be kept strictly confidential.

8. Feedback:

   • We value your feedback and strive to continuously improve our services. Please feel free to share your thoughts, concerns, or suggestions with us at any time.

By scheduling an appointment with Crowning the Starz Massage Therapy and Healing Services, you agree to adhere to the above office policies. Thank you for your cooperation, and we look forward to serving you soon!