* Please see bottom for late cancellation and no show policies

* New clients must reach out to Chanel directly in order to schedule. A $35.00 Non-refundable deposit will be required at the time of booking to secure your time slot and can be paid Venmo, Cashapp, or over the phone. It will then be deducted from your total the day of your visit. Thank you for understanding

Massage is a physical therapy involving manual manipulation of the skeleto-muscular system that creates us. Massage is used to help aid those aches and pains that we cannot seem to just shake off. As a therapist I am here to try and help aid you within those physical pains and create a balance within you emotionally and physically. Here you will be in a warm, friendly, inviting environment. You will be relaxed, but your problems will also be focused on, as the goal is to have you leaving feeling with greater ease and comfort; slowly getting you back into your own harmony. Each session will be different and geared toward helping your aches, but also relaxing you. Modifying technique, pressure, and goals as time goes on.....

**No-Show and Late cancellation policy: There is a $35 fee for all sessions of $35.00 or more for no call no showing and late cancellations. Text reminders are completely automated and go out 48 hours ahead of time. Email reminders go out 24 hours ahead of time if there is one on file. I understand things happen and sometimes appointments cannot be made. I ask that you contact me directly at (716)473-2404 (by call or text), through my website, on social media or via email at chanelpoolelmt@gmail.com to let me know if you need any changes. I ask for at least 12 hours notice for cancellations to be considered timely.**