Massage Therapy with Shelby, Attendance Policies
Late Arrival Policy
It is my goal to provide you with a hand-on massage for the full time scheduled. To make this possible, please arrive approximately 5 minute prior to your scheduled start time. This will allow for advanced preparations so that we may make the best use of your allotted session. The time set aside is designated only for you. If you arrive late, your session will still end at the originally scheduled stop time. You will be charged for the full price of your booked session. If you are 30 minutes late, it will be considered a no show and the full price of the scheduled session will be charged. This policy is intended to avoid delays and be considerate of all my clients’ time.
Late Cancellation Policy
Life can be unpredictable and I am aware you may have unexpected changes to your calendar. To accommodate this, I am allowing for cancellations up to 3pm the day prior to your scheduled appointment. Unfortunately, I am generally unable to fill appointments canceled less than 24 hours in advance. Therefore, any session that is not canceled at least before the time stated above the day before your scheduled appointment will be billed at 50% of the regular session rate.
No Show Policy
I respect your time and expect the same in return. Therefore, any clients who do not show up for a scheduled appointment will be charged the full price of the scheduled session.
Operating Hours
- MondayClosed
- TuesdayBy appointment only
- WednesdayBy appointment only
- ThursdayBy appointment only
- Friday8:45 AM - 2:00 PM
- SaturdayBy appointment only
- SundayClosed
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