I've had many massages over the years and this has been one of the best I've ever received. I had twisted my neck and Kim did an amazing job, applying just the right amount of pressure to sensitive spots to get the muscles to relax and relieve the pain. As a lifetime potter, I also have tenderness in my hands especially around my thumb joints. I was surprised how she was able to work out the ache in that area without hurting it. She's just great.