Client Database
Better client management results in faster growth.
After seeing clients for the first time, the health of your business very much depends on how effective you are in getting that client to come back and see you again (and again). MassageBook tracks clients’ activity carefully to help grow the number of regular returning clients as well as providing a single place to track client specific information, including appointment history, contact information, messages, SOAP notes, intake forms and accounting records.
Import and add clients easily
Whether you have a client list in Google contacts or another scheduling software package, MassageBook makes it easy to get your client data into the MassageBook Client Database. Once there, a world of opportunity exists to maximize both the experience your clients have with your business and the ability to target specific parts of your client list with email campaigns to get missing clients back and to get existing ones referring you to their friends.
Detailed client information = Happier clients = More $
The fact is that not all your clients are the same. Women, men, regulars, awesome clients, influential clients, athletes, executives – should they all be spoken to the same? With the information you collect and create in MassageBook, you’re able to send specific messages to specific types of clients. Want to send a “Mom’s Only” special out? No problem. How about an email to all your regular executive clients with a promotion exclusively for their coworkers to come see you? Done. It’s called target marketing, and with it you just uncovered a goldmine of opportunity to grow your business.
A single place to keep detailed client information
- Client contact information
- Custom client tags
- Appointment history
- SOAP notes
- Series of services tracking
- Financial records
- Messaging records
- Client preferences
- Client reminders
- Gift Certificate tracking
Magically find and add client photos with one click!
Tired of looking at empty gray boxes where photos of your clients should appear? The smart client photo wizard looks at your client’s contact info, finds an associated social media account and displays that photo with your client details and booking information. Ever wonder what a 1st time client looks like? No need to guess anymore as their photo will be displayed in your schedule! The new Client Photo Wizard will put a face with every name in your contacts database. It searches the web to find matching profile images for existing and even new clients. It’s a great way to see what new clients look like before you meet them. No more blank profile pics!
