I undertand appointments can be booked online and a non-refundable 50% deposit is required to secure an appointment. A secure credit/debit card must be saved on file. Invoices for deposits must be paid 24 hours before your scheduled appointment or appointment will be canceled.

i understand I MUST COMPLETELY fill out an Intake Form prior to scheduling appointment. If forms are not completed 24 hours before appointment, your massage will be canceled. 

Please arrive no earlier than 5-10 minutes prior to your appointment, unless discussed. If you are running late, please send a message to inform me and I will do my best to accommodate. Appointment times are reserved for each client, so oftentimes I cannot exceed your reserved time without making my next client late. For this reason, arriving after your appointment time may result in loss of time from your massage so that your session ends at the scheduled time. Appropriate time is also needed in between appointments to properly disinfect and sanitize.

I understand that there must be 24 hours of notice for cancelations or changes. All clients receive a reminder text and email 24 hours before scheduled appointments. Please understand that when you cancel or miss your appointment without providing notice, I am often unable to fill that appointment time. This is an inconvenience to your Therapist and also means other clients miss the chance to receive services they need. In order for me to reserve a place in my schedule for you, it is required that you agree to my cancelation policy. 

Appointments 15 minutes late will be considered as a no-show and charged 100% of service. Please know it is not intended to penalize you - this is part of the agreement you are making with my business to help me protect my ability to serve you and all my clients.

Cancelations less than 24 hours notice will automatically be charged as late, resulting in use of deposit. Please know it is not intended to penalize you - this is part of the agreement you are making with my business to help me protect my ability to serve you and all my clients.

Cancelations 4 hours or less before scheduled appointment time will be charged 100% of service. Please know it is not intended to penalize you - this is part of the agreement you are making with my business to help me protect my ability to serve you and all my clients.

I understand not showing for an appointment will automatically result in 100% charge of scheduled service. If only paid a 50% deposit, card on file will automatically be charged for remaining balance. Please know it is not intended to penalize you - this is part of the agreement you are making with my business to help me protect my ability to serve you and all my clients.

I undertsand invoices will be sent if canceling less than 24 hours or no showing with pre-paid appointments/credits. Pre-paid credit amount will be put back into your account and can be used once the invoice is paid. Please know it is not intended to penalize you - this is part of the agreement you are making with my business to help me protect my ability to serve you and all my clients.